Palak Shah is the Social Innovations Director of the National Domestic Workers Alliance (NDWA), which works for the power, respect, and dignity of the 2.5 million nannies, housekeepers, and caregivers in the U.S. She founded NDWA Labs, the innovation arm of the domestic worker movement. Palak leads overall strategy for NDWA Labs with a focus on raising market norms and standards, partnering with the private sector, and building scalable, sustainable ventures.

Palak’s groundbreaking work at NDWA wrestles with the ways in which technology can be harnessed for the benefit of workers, placing them at the center of innovation and change. Palak currently serves on the Advisory Council for the Institute for the Cooperative Digital Economy, as well as the Institute for the Future’s Equitable Futures Lab. She previously served as a two-year Beck Visiting Social Innovator at the Harvard Kennedy School and a Job Quality Fellow with the Aspen Institute.